How does the wallet and top-up work?

Every service draws from one SiOnline wallet balance, so you top up once rather than funding separate accounts. Refills are automatic and available 24x7, including nights and holidays, and bank account details update automatically so deposits are credited without a manual request. A PayU payment gateway is also available.

How do I contact support?

Email support@sionline.co.in for ticket-based support, available 24x7. The customer care landline 07412-660-330 is open 10:00 AM to 7:00 PM.

IRCTC Agent Registration, PAN Card, AEPS & BBPS Agent Registration

Q: What documents are required for registration?

Document requirements differ by service. IRCTC agent registration, UTI PSA PAN card and AEPS each have their own checklist. Send your details to our support desk and we will confirm exactly what is needed for the services you have chosen.

Why one platform

Stop running your shop across six different logins

Most counters end up with a separate account, a separate balance and a separate support number for every service they add. SiOnline collapses all of it into one.

One wallet behind every service

Top up once. That single balance pays for railway tickets, PAN applications, bill payments, FASTag, remittance and recharge — so you are never reconciling six accounts at the end of the day, or stuck with money trapped in the wrong one.

See all services

Failed? Refunded automatically

Reconciliation and refunds happen on their own. No ticket, no follow-up call.

24×7

Wallet refill, any hour

Top up at midnight or on a holiday. Bank details update automatically, so deposits credit without a manual request.

Secured infrastructure

HTTPS with an EV SSL certificate, SiteLock protection and dedicated servers.

Add services as you grow

Start with one. Switch on the rest from the same login when you are ready.

Services

Everything your customers walk in asking for

Fourteen-plus services, grouped the way a counter actually sells them. Start with one and switch on the rest whenever you are ready.

Travel & ticketing

Rail, road, air and stay — one desk for the whole journey

IRCTC Agent

A direct agent login with Class 3 digital signature and no daily booking cap.

Become an IRCTC Agent

Air Tickets

Book domestic flights from the same platform as rail and bus.

Start air booking

Bus Tickets

Sell intercity bus tickets alongside rail and air.

Start bus booking

Hotel Booking

Add stays to your travel desk and earn on the room as well as the seat.

Start hotel booking

Banking & financial services

Turn your counter into a cash point for your neighbourhood

AEPS

Aadhaar-enabled cash withdrawal, balance enquiry and mini statements.

Start AEPS

BBPS Bill Payments

Collect electricity, gas and water bills with instant confirmation receipts.

Start BBPS

Money Transfer

Send money to any bank account in India, straight from your wallet.

Start money transfer

Mini ATM & Card Swipe

A micro ATM for card withdrawals and card-based payments.

Get a swipe machine

Government & business services

The paperwork people currently travel to a city for

PAN Card (UTI PSA)

Process new PAN applications and corrections as a UTI PSA agent.

Become a PAN agent

FASTag

Issue and recharge FASTags for cars and commercial vehicles.

Become a FASTag agent

Fino Grahak Seva Kendra

Run a bank mitra service point — account opening, deposits, withdrawals.

Open a Seva Kendra Coming soon

NSDL GST Suvidha Kendra

GST services for local businesses. Announced by SiOnline, not yet live.

Register interest

Recharge & utilities

The everyday footfall that brings customers back weekly

Mobile Recharge

Every major operator from one prepaid balance, with auto-reconciliation.

Start recharging

DTH Recharge

Recharge every major DTH operator from the same wallet.

Start DTH recharge

Utility Bills

Electricity, gas, water and landline bills through BBPS.

Start bill collection

SMS Recharge

Keep transacting by text message when the connection drops.

View SMS formats

The platform

Run the whole business from one screen

One login handles the transaction, the balance, the receipt and the refund. Here is what an agent works with day to day.

SiOnline agent workspace Schematic

Railway ticket bookingIRCTC agent login · no daily cap

AEPS cash withdrawalBiometric device connected

BBPS bill paymentElectricity, gas, water, landline

PAN card applicationUTI PSA · new and correction

Schematic illustration of the agent workspace — not a screenshot

Flagship service

Become an authorised IRCTC agent

SiOnline is appointed by IRCTC as a Principal Service Provider, which means we can register authorised railway e-ticket agents anywhere in India — and support them long after registration.

Your own IRCTC agent loginA direct agent ID on irctc.co.in, not a shared one
Class 3 digital signature & authorisation letterSupplied and configured as part of registration
No daily booking capBook unlimited tickets each day, including Tatkal
₹40 per AC ticket · ₹20 per sleeperThe service charge SiOnline publishes for agents

Become an IRCTC Agent Check application status

Railway e-ticketBooked via authorised agent login CONFIRMED

RTMRatlam Jn NDLSNew Delhi

Class3A

QuotaTatkal

Booked byAgent ID

Illustrative example — not a live booking

Getting started

Four steps from enquiry to your first transaction

Our team handles the authorisations. You choose the services and serve the customers.

01
Tell us what you sell
Share your shop, your city and the services you want to offer. A short call is usually enough.
02
Submit your documents
We confirm exactly what each service needs, then complete verification with the relevant authority.
03
Get your login activated
Your agent ID, digital signature where required, and wallet are set up and handed over.
04
Start serving customers
Top up, log in from web, desktop or Android, and begin transacting the same day.

Start your application

Who it’s for

Built for people building businesses in their communities

Most SiOnline agents are not technology companies. They are shops, desks and one-person businesses adding services their neighbours already need.

Retailers

You already have footfall. Add recharge, bill payments and cash withdrawal to the counter you are standing behind.

Travel agents

Rail, bus, air and hotel from one login, with an authorised IRCTC agent ID rather than a shared one.

New entrepreneurs

Start a digital service business without separate agreements, deposits and logins for every service.

Grahak Seva Kendra operators

Run a bank mitra service point and widen it with ticketing, PAN and FASTag from the same balance.

Existing agents

Already a PAN or recharge agent elsewhere? Consolidate onto one wallet instead of juggling accounts.

Distributors

Build a retailer network under you, with the option to upgrade from retailer to distributor at any time.

Why SiOnline

More than a service provider. Your business infrastructure.

The difference is not the list of services — most providers can sell you one. It is what happens after you have five of them.

Running services separately compared with running them on SiOnline
Running services separately	With SiOnline
A separate provider for each service	14+ services from one company
A separate login and password for each	One agent login for everything
Money split across several balances	A single wallet behind every service
Chasing refunds on failed transactions	Automatic reconciliation and refund
Top-ups only during banking hours	24×7 automatic wallet refill
A different support number per service	One support desk and help library
A new agreement every time you expand	Switch on new services from the same login

Our reach

Built for India. Running across India.

From a head office in Ratlam, Madhya Pradesh, the SiOnline network reaches counters in metros and small towns alike.

0+Retail counters

0+Distributors

25States covered

14+Services on one wallet

States in our network

Madhya Pradesh
Maharashtra
Rajasthan
Gujarat
Uttar Pradesh
Karnataka
West Bengal
Bihar
Punjab
Haryana
Andhra Pradesh
Telangana
Tamil Nadu
Himachal Pradesh
Jammu & Kashmir
Odisha
Chhattisgarh
Kerala
Goa

Explore our reach

Our story

A journey built on trust

SiOnline grew out of a family business group with roots going back more than fifty years, and has been a registered technology company since 2011.

1969
The group is founded
Shri Nirmal K Gadia starts the family business that would later diversify into FMCG, IT and telecom.
2004
SiOnline begins
The telecom arm launches on 3 April 2004 as a prepaid recharge distribution business on a single SIM and balance.
2011
Incorporated
SI Online Technomart Private Limited is registered with the Registrar of Companies, Gwalior.
2016
The network scales
The multi-recharge platform spreads through distributors and retail counters across states.
2017
IRCTC Principal Service Provider
IRCTC appoints SiOnline to register authorised railway e-ticket agents across India.
2019
Financial services go live
AEPS, BBPS and Mini ATM launch together, and UTI authorises SiOnline to appoint PSA PAN agents.
Today
25 states and growing
14+ services on one wallet, 3,000+ IRCTC agents and 20,000+ retail counters nationwide.

Scroll sideways to see the full timeline →

Proof

Agents stay because the boring parts work

Refunds, refills and reconciliation are what an agent deals with every single day. Getting those right is what keeps a counter on the platform for a decade.

Their support is the best, having a call back facility with auto reconciliation and auto refund facility for failed recharges. The 24×7 insta refill option is the best I have ever seen for online wallet refill in any multi recharge company. I strongly recommend SiOnline to others.

Pawan Kumar DewanganOwner, Pawan TV Centre — Janjgir-Champa, Chhattisgarh SiOnline agent
since January 2016

20,000+Retail counters in the SiOnline network, supported by 1,500+ distributors across the country.

Auto refund on failed transactions

The point agents raise most often — a failed recharge or transfer reconciles and refunds on its own.

Get started

Ready to build your digital service business?

Tell us a little about your business. Our team will help you pick the right services and walk you through registration.

We handle the authorisations for you
Start with one service, add the rest later
Available across 25 states
Help guides and tutorials from day one

Sales+91 88218 22500 WhatsAppChat with our team Customer care · 10 AM–7 PM07412–660–330 Support desk · 24×7 by emailsupport@sionline.co.in

Become an agent

Step 1 of 2 — how to reach you

Mobile number Please enter a valid 10-digit mobile number.

Business type Please choose a business type.

City / district Please enter your city.

Submitting opens WhatsApp with your details ready to send. Prefer email? Write to support@sionline.co.in.

FAQ

Everything you may want to know

The questions agents ask us most often before they register.

SiOnline is the brand of SI Online Technomart Private Limited, a company incorporated in 2011 and based in Ratlam, Madhya Pradesh. It is an IRCTC Authorised Principal Service Provider and runs a platform that lets agents offer railway ticketing, PAN card, AEPS, BBPS, FASTag, money transfer, recharge and travel bookings from a single login and a single wallet balance.

Choose the services you want to offer, send your documents to our support desk, and our team completes the verification and sets up your login. Start by requesting a callback, calling +91 88218 22500, or writing to support@sionline.co.in.

Because SiOnline is appointed by IRCTC as a Principal Service Provider, it can register authorised railway e-ticket booking agents across India. Registration includes a direct IRCTC agent login, a Class 3 digital signature and an authorisation letter, with no daily cap on the tickets you book. See the IRCTC agent registration page, or check an application already submitted.

Document requirements differ by service — IRCTC agent registration, UTI PSA PAN card and AEPS each have their own checklist. Send your details to our support desk and we will confirm exactly what is needed for the services you have chosen before you start collecting paperwork.

More than fourteen services run off a single SiOnline wallet: railway, air and bus ticketing, hotel booking, PAN card, AEPS, BBPS bill payments, domestic money transfer, Mini ATM and card swipe, Fino Grahak Seva Kendra, FASTag, and mobile and DTH recharge. You can start with one and add others later. NSDL GST Suvidha Kendra has been announced and is not yet live.

SiOnline runs in any web browser, on desktop computers at a point of sale, and on Android. Supported recharge commands can also be sent by SMS when connectivity is poor — the SMS format guide lists them.

Every service draws from one SiOnline wallet balance, so you top up once rather than funding separate accounts. Refills are automatic and available 24×7, including nights and holidays, and bank account details update automatically so deposits are credited without a manual request. A PayU payment gateway is also available.

Failed transactions are reconciled and refunded to your wallet automatically, without you having to raise a request. This is the single feature existing agents mention most often.

Yes. SiOnline has agents in 25 states, supported by more than 1,500 distributors and 20,000 retail counters. The head office is in Ratlam, Madhya Pradesh, with a mail correspondence office in Whitefield, Bengaluru. See the growth map for coverage.

Email support@sionline.co.in for ticket-based support, available 24×7. Our customer care landline 07412–660–330 is open 10:00 AM to 7:00 PM. You can also register a complaint or browse the help guides.

Your next business could start at your own counter

Join the retailers, travel agents and entrepreneurs already running their digital service business on SiOnline.

Become an Agent WhatsApp us

One platform. More services. More ways to earn.